We send our wheat bags using either a tracked courier service or NZ Post. Delivery times can vary. We offer a next day service whenever possible but some areas are a little harder to reach and can take longer. Rural delivery can take up to 4 working days.
We offer a flat rate of shipping of $5 on all orders, and FREE Shipping for all orders over $50.
If you would prefer to pick up your order please contact us at firstname.lastname@example.org
We will send you the tracking number so you can keep track of your parcel however if there is an issue with delivery please get in touch at email@example.com and we will chase it up for you.
We take great pride in the quality of our workmanship, however if there is a problem with your wheat bag and you wish to return it please email us at firstname.lastname@example.org. Please state your issue in the email and we will get back to you as soon as possible.
If there is a fault with the bag that is not due to overuse or misuse then we are happy to send you a new wheat bag as a replacement or offer a refund. You will be required to send the original wheat bag back to us and once we receive it we will process the refund or send out a replacement.